Not only is each and every person on our Avista Team extremely talented and knowledgeable with well-developed relationships within their industry, they are also proactive advocates. From design to implementation and management, they are the reason we have control over our technology management.
I trust the Avista team as much as I trust my own team. Initially, I went to Avista because we had something of a billing nightmare. Avista consolidated our billing to one provider, and that was great. Avista’s personal attention, investment in our company’s goals, and collaborative style make it easy to partner with them on other projects.
Avista has provided excellent service to us for many years. In collaboration with our team, Avista developed a telecom roadmap and implementation plan that aligned with our company's goals. Avista handles our carrier vendor relationships and readily identifies new providers or solutions that can save us time and money via reduced telecom costs and paperwork. Simply put, the Avista Team has proven to consistently go the extra mile on behalf of our company. They do an exceptional job.
I’ve known Bob for years now, and he and his team at Avista not only took the time to truly understand our business so they could best design and implement a solution for us, they also provide top notch customer service.
When I first met with Bob, I could tell that he was as passionate about the work of his team as he is knowledgeable about their industry. After several years of partnering with Avista, I know why. To a person, every interaction I’ve had with the Avista team has been exceptional.
The Avista Team gets things done and gets them done well. Every time.